A salon receptionist may be the first point of contact that salon customers have when entering a salon. A friendly smile and a warm personality at the front desk will work to the benefit of a salon by making clients feel comfortable and welcome. Salon receptionists are often much like the. FRONT DESK AND TEAM TRAINING Summit Salon Front Desk Division helps salons strategically increase service sales, retail sales, and gift card sales by training the service providers and front desk professionals to work as a cohesive TEAM. Grow sales through the front desk Implement an easy-to-understand monthly sales plan Increase additional services, retail sales,.
Before you download the Handbook, click The Spa Salon Manager Cloud or Just Appointments and take a few minutes to learn more about how one of these software programs can adapt to your specific needs and will be an asset to your salon or spa. You will find that our programs are the most efficient and easiest to use software available for managing all areas of your business.
- As such your front desk is one of your most important marketing tools, although many owners see it as a cost centre rather than a marketing tool. Just remember, as with all salon marketing, consistency is key, so why not take your top 10 tips from this blog, create a checklist of reception tips and pin it (discreetly) inside your front desk to.
- Training Manual 1. Training Manual Front Desk 2. TRINI: CLIENT EXPERIENCE AND EXCELLENCE Preface: Your body language and attitude should resemble that of the concierge at the Ritz Carlton Hotel. Not too friendly, but very pleasant. Not to talkative, but cordial. Speak with finesse, conciseness, and clarity.
- Training for the front desk. This template should be copied to a new page each time there is a new staff person or core volunteer wanting to learn the front desk. This can be used as a checklist for orienting front desk interns. To check off a subject that has been covered just initial it with four in a row.
Salon Front Desk Job Description
Regardless of whatever aspects of your business you get right, if you don’t have the right employees, your business will never do as well as it could. In fact, there’s no asset more valuable than your employees for long-term growth of your spa or salon.
Salon Front Desk Training Manual Pdf
Not finding and/or not retaining quality employees is a big problem. But it’s not something you have to live with.
This handbook will show you the skills you need to survive in this business. It’s a ready-to-print document you can edit any way you like. Provide it to your employees and cultivate the proper skills within them!
You’ll Be Able To:
- Create happier customers who recommend your salon or spa to their friends and family
- See how increasing your prices could make more sense than lowering them
- Deal with problem clients properly, while maintaining a positive image of your company
- Generate more retail sales
- Liberate the hidden potential of your employees
- Attract and retain more high quality employees